Privacy Policy
Last updated: June 19, 2026
Introduction
Examivate LLC ("we", "us", or "our") operates the Examivate platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
This policy complies with the General Data Protection Regulation (GDPR), the Lei Geral de Proteção de Dados (LGPD), the Act on the Protection of Personal Information (APPI), and Ley N° 21.719 (Chile).
Information We Collect
We collect information that you provide directly to us, as well as information collected automatically when you use our platform.
- Account information: name, email address, and password
- Profile information: language preference, timezone
- Usage data: learning progress, evaluation results, study patterns
- Device information: browser type, operating system, IP address
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- To provide, maintain, and improve our platform
- To personalize your learning experience using adaptive algorithms
- To process transactions and send related information
- To send administrative notifications and updates
- To respond to support requests
- To analyze usage patterns and improve our services
Legal Basis for Processing (GDPR)
Under the GDPR, we process your personal data based on the following legal grounds:
- Contract performance: processing necessary to provide our services
- Legitimate interests: improving our platform and preventing fraud
- Consent: where you have given explicit consent for specific processing
- Legal obligation: where processing is required by law
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
- Service providers who assist in operating our platform
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses (SCCs) where applicable.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain information as required by law or for legitimate business purposes.
Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: request a copy of your personal data
- Rectification: correct inaccurate or incomplete data
- Erasure: request deletion of your personal data
- Portability: receive your data in a structured, machine-readable format
- Restriction: request limitation of processing
- Objection: object to processing based on legitimate interests
- Withdraw consent: where processing is based on consent
Your Rights under Chile's Law No. 21.719
Chile's Ley N° 21.719 on the Protection of Personal Data is enforced by the Agencia de Protección de Datos Personales (APDP) and enters into force on 1 December 2026. If you are located in Chile, the following rights and provisions apply.
As a data subject you hold the following rights (ARCOP+): acceso (access) — obtain a copy of your personal data; rectificación (rectification) — correct inaccurate or incomplete data; cancelación/supresión (erasure) — request deletion of your data; oposición (objection) — object to processing based on legitimate interest; portabilidad (portability) — receive your data in a structured, machine-readable format; and bloqueo (blocking) — request temporary suspension of processing while a dispute is resolved.
To exercise these rights: portability (data export) and erasure (account closure) are available as self-service actions within the platform. For all other requests — access, rectification, objection, and blocking — please contact us at [PLACEHOLDER_PRIVACY_EMAIL].
We process your personal data on the following lawful bases: consent; performance of a contract; compliance with a legal obligation; and legitimate interest.
Where we process sensitive or special-category personal data (such as data revealing ethnicity or health/disability accommodations), we obtain your explicit prior consent.
Your personal data is processed in the United States (AWS us-east-1 region). International transfers to the United States rely on appropriate safeguards and contractual guarantees that ensure an adequate level of protection as required by Ley N° 21.719.
You may lodge a complaint with the Agencia de Protección de Datos Personales (APDP) if you believe your data protection rights have not been respected. (Draft text, pending legal review.)
Children's Privacy
Our platform is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at [PLACEHOLDER_PRIVACY_EMAIL].